Mr A

Do not trust this dealership

June 2024 my brother, with my assistance, purchased a Peugeot 2008 2018 model, with high mileage, from this company. Cargurus quoted the price as 'Good'. So we put a deposit on the car and drove up to see it. The car looked fine on the forecourt, but there was so little fuel in it a test drive was out of the question. The salesman, 'Jack', told us the previous owner had only sold it because the family dog had died in the boot, and they could no longer bare to travel in it. My brother decided that he liked the car and would buy it, so after handing over the money he then had to drive to the fuel station, next door to fill up. The drive home for him was noisy due to front suspension rattle, picked up on the MOT in April. 4 weeks later the engine failed, the oil pressure pump seized and broke up. The garage we took it to for repair said that the sump had been removed recently and the oil pick-up had been cleaned. I contacted Jack and he said the oil pump would just need to be replaced, an easy job, however the oil pump housing had shattered spreading shrapnel throughout the engine, so I had to source a replacement engine. The repairs to engine, clutch, front shocks and exhaust cost approx £3000, Jack had always said that they would contribute to the repairs,of which I asked for £500, he requested copies of the invoices be sent to him along with my bank details. That was back in September, I have been contacting Jack since then and every time an excuse was given to why they hadn't paid. The last excuse was that he did not control the finances and that he had contact the person who did and couldn't understand why payment had not been made, so I asked for the name and contact number for the person in charge of finances, this he refused to give me, quoting data protection. I'm still waiting for my money, but don't believe I will see it at all. Think long and hard before you purchase a vehicle from this dealership.