JOO

paperwork. Ask about cambelt

We viewed a car that was listed at £7,495. Within 5 minutes of arriving the sales person tells us that there is a £295 fee for a customer care package. This covers the MOT, service, warranty etc. We query this as it isn't listed on the Autotrader advert, Drive the car, warning light comes on. 'It will be sorted as part of the package' Get back. Don't want us looking too closely at the paperwork. Ask about cambelt, told it is 10 years and 120k. For the Duratekq engine it is actually 8 years, but we leave it for now as they are not interested in hearing this. Sales man tries to upsell warranties and paint protection. We say we wish to buy the car, but won't pay a fee for services which should be included. Manager (wee man with attitude) comes out, claiming it is listed on the website. (which it is, but assume you just use the Autotrader as we did, then you do not know) there is no signage on site, or on the cars about the fee. Any way, continues aggressively to say that we have to pay it, or can take the car as is as he doesn't need to give a warranty.