Bobby

Cowboys & Clowns

Purchased my car Mercedes GLC 300 from these Cowboys on 15th January, cost me a pretty penny or two, the car wasn’t up to scratch on collection, no attention given to detail , dirty windows inside , carpets dirty, aluminium window trim stained, engine bay filthy and I’ve just recently found a boot edge dent. The key was missing to the wheel lock nuts as well. Found out these issues once home after a couple of days of checking more closely. No preparation, checking or attention to detail was given to my car, if I hadn’t already sold my other car and got a train from chester to pick it up I would have asked for my money back however I have now resolved the issues my self at my own cost. The after sales manager Martin Scott is a complete waste of space, sent him my complaints and he didn’t follow up his words to resolve my issues, totally fobbed me off and didn’t reply to my telephone calls. The team appear to like sending you on a runaround. Avoid this salesroom, they are just a bunch of clowns who like to take your money and not provide you with any after sales care. The owner would be advised to really check up and scrutinise his employees as they are giving his business a really bad name, he probably hasn’t read all the other reviews or has he? Guess we’ll never know. How do they sleep at night? Please look elsewhere for your next car! Very disgruntled customer!!