Aliya

Scam Scam Scam

**RED ALERT** Scam Scam Scam! Even a 1 star is not good enough for them but I need it to write this review. Guys please be very careful with this company. There are red flags all the way and notice what they are. I agreed with Tony and Wes on a Land Rover discovery sale. I was even made to pay £500 deposit for holding the vehicle. A few days later Wes took my details over the phone for finance options to see my eligibility etc. I was advised my finance is all accepted by Black horse and I can come and collect the car. I received numerous calls from Wes on the day of the collection and voice messages left. He was eager to sell the car (RED ALERT). To be precise… 12 missed calls!! Upon arrival, I saw the LR car parked outside. The fun now begins… I went inside to meet Wes and finalise the deal. I was advised by Wes to hand over my keys of my merc (part ex) and to complete transfer & purchase formalities. I removed my private reg off my vehicle via DVLA website (£80 cost). Paid for insurance on the new car (£200 cost) Long story short…These guys ignored me. Wes kept disappearing and Dylan was trying to pass time and selling the car to me. Dylan advised they are the best company and have sold 30 cars in a week!! What a joke!! (RED FLAG). Please do your research but usually only 2/3 cars are sold in a week. They clearly assumed I was thick. He used various tactics and advised their log book for my purchase will not be processed until I give them all the service history and they need an extra £500 holding charge too. This was their company policy (again all BS - RED FLAG) I was loosing my patience. It was 4 hours and all the staff was ignoring me. I had no idea what was going on. I was the only customer there. I requested to be seen and for the formalities to be completed on the sale a number of times. I then requested to inspect the new car. Funnily enough, the car I was going to purchase vanished from the collection bay. They even moved my part ex merc at the back out of sight too (RED FLAGS) I asked for someone to speak to me. I asked Dylan and Wes numerous times where the owner was but I was advised he is out of site. Anyway, after waiting 4 hours & no progress and continuous REG FLAGS, I realised something is not right. I reached out to Dylan and he advised the finance company has collapsed (RED FLAG)! Funny how my finance went through 6 hours ago and now all of a sudden the company has collapsed. I was fuming. I asked Dylan and Tony to cancel my purchase straight away and repay my £500 deposit back. There were too many red flags. All of a sudden the owner appeared Paul Taylor. He said “can I speak to you for 5 mins”. I said to him where did you appear from, I was advised the owner is out of site. Paul (the owner) advised me well actually he was at the back in the room and he is not customer facing (RED FLAG)! Which owner hides away when a customer is fuming?? My only aim was to ensure I obtain my deposit back. Paul and Dylan spoke to me and I requested them to give my deposit back otherwise I will be calling the police. I was fuming. Guys be careful!! What you see is not what you get, do not fall for their trap. SCAM all the way!!! Contact me directly if you need more info.