Dan

Look elsewhere

purchased a car from this dealer, which was advertised as "HPI clear." However, upon further investigation, I discovered the car had a Category X history (stolen/recovered) and had once been sold at a salvage auction—none of which was disclosed at the time of purchase. Had I known this, I would never have bought the car. Fortunately, the car itself has no major damage affecting its safety or usability, but the undisclosed history has significantly impacted its market value. I’ve only received offers of around 40% of what I originally paid due to this record. When I contacted the dealer about the issue, the best resolution they offered was to buy the car back at a 25% discount. They maintain they’ve done nothing illegal, but I ask: Is this moral? I chose to buy from a dealer for the peace of mind and trust associated with purchasing from a business, but this experience has proven otherwise. In addition to the Category X history, there were several discrepancies in the information provided about the car, which I only discovered after travelling 5 hours to purchase it. The dealer stated the car had two previous owners, but I later discovered it actually had three. They also advertised the car as having keyless entry, which it does not, and failed to disclose that it came with only one key. The key fob provided was also faulty, with its battery draining every two weeks. While they claimed the car had been serviced, there was no service history logged in the dashboard. When I raised this, they sent me a receipt—created by them—stating the car had its oil and fluids changed and its brakes checked. The market is full of trustworthy dealers and quality cars. Don’t rush into a decision—take the time to find the right one. Look elsewhere.