Paulina

Dont buy a car from them

I have bought a car from this dealer as it was approved by finance company. Car seem spotless with no issues whatsoever. After the test drive we did the paperwork and upon starting the car a fault showed up. I stopped on the petrol station and called the dealership right away. I was advised to turn the car off and back on but the fault was still there, so the dealer said to bring the car back to his mechanic for them to have a look over the car and make sure there are no issues. I have dropped the car off 2 days later and after waiting few hours the car was ready. No faults apart from a burned out lightbulb and incorrectly set up headlights. I have returned home and after just 2 days of using the vehicle the car started to overheat. I have stopped the car and messaged the dealer right away. Upon cooling down the engine i have returned home and called the dealership again to explain what has happened with the car. They have advised me to take the car back to their mechanic to have them look at again bear in mind this mechanic was about 150 miles away from where I live. I have told the dealership it will be impossible to drive this car back to their mechanic as its has got an overheating engine. They have suggested I can recover the car back to them and they will fix it. It would cost me about £300 to have it recovered. I have suggested I will take the car to my local mechanic for him to look at the issues and the dealer agreed. It all happen within a week of me owning this vehicle. Upon taking the car to the mechanic to have it diagnosed it with few more faults which the dealer said nothing about. At this point I have decided I will return the vehicle under the consumer act 2015 where within 30 days your are allowed to return the vehicle for a full refund. I have callled the dealership again and explain the situation and all the issues the car has at that point the dealership started to shout at me and told me I was trying to scam him and he will not pay for the repairs and said if I return the vehicle he will charge me for miles and an extra owner, where they still have not sent the logbook to DVLA. Upon returning the vehicle, the dealer took the car to his mechanic which plug the OBD2 scanner and found only one fault and the dealer said that the car is not overheating, but I had pictures and videos to proof to them that it was. After returning from the mechanic, the dealer said he will still charge me for miles which I didnt want to agree to but I had no choice otherwise he will not accept the return. In conclusion I would avoid this dealership because they seem to sell you a perfect car but upon leaving their dealership the faults will show up.