Paul

Trying the hard sale with servicing

Not impressed, bought our XC90, used, 3 months old but the first 1 year service I had a procession of sales people trying to sell me everything from enhanced warranty, piece of mind MOT (not due for another 2 years) etc. Just booked it in for the major 2 year service and now asked if I want my brake lines flushed, key fob changed and they'd added the timing belt onto the service (for a 20k mile car??). Told to remove this as not due until between 60 & 100k, Wish they'd stop the hard sell and just do what its booked in for. Wont use again after this service.