Andrew S

DONT TAKE OUT THEIR EXTENDED WARRANTY

Unfortunately 12 months on from my purchase form Evans Halshaw I have to leave a 1 star DONT TAKE OUT THEIR EXTENDED WARRANTY Van broke down a week into owning the vehicle and to their credit Phil and Jack sorted it, it did take over 4 weeks but it did get sorted 2 weeks later I had to call AA out van broke down again 10 months later turbo blew up and the extend warranty wont pay, blaming dirt in the turbo (this is a con that they use to stop paying out) I was advised when I purchased the van the insurance would cover anything as long as it's serviced. It's isn't the case at all. Unfortunately this time Jack and Phil don't want to know and are refusing to refund the insurance payment that is pointless. 3 breakdowns in 12 months from a 20k van 2 significant and one cost me over £3600 as the insurance wouldn't pay out Just be careful when buying from them.