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Sam

Blocked after sending an enquiry

I enquired about a £20,000 car - Jag F Pace. I sent a whatsapp two days ago to ‘Tim’ asking if the correct service had taken place on the vehicle for its 112k/84mnth service .. see the text chain below which ended up with them BLOCKING ME over an enquiry… do they actually want to sell cars? Absolute cowboys - I think they were to palm me off because I’m female and hoping i didn’t know what I was talking about (I also sent proof from JLR website stating that the car needs both cambelts at the 112k/84mth service which apparently this car had ‘full service history’) he said it isn’t an expensive job to do… which is rubbish because the cheapest quote I’ve managed to find for this service is £1500 BEWARE. Please see below: Sam: Please can I request more information about the Jaguar F-PACE NV16DDE listed for sale? I’d like to come and possibly view it please - can you confirm if it’s had its cambelt done on its 112k/84 month service? [16/12/2024, 20:29:50] ~Tim: Hi there - thanks for your enquiry. That’s fine to view, the cambelt is due at its next service (1 years time). Let me know if you would like to view. ‎[16/12/2024, 20:30:12] Sam: ‎image omitted [16/12/2024, 20:30:20] Sam: (sent screenshot from JLR website stating it needs cambelts on the 112k/84mnth service) No it isn’t? [16/12/2024, 20:31:16] ~Tim: In the trade we normally work on it being every 80,000 miles [16/12/2024, 20:31:32] ~Tim: I’m happy to have don’t it’s not an expensive job to do. [16/12/2024, 20:31:49] Sam: Both cambelts? [16/12/2024, 20:32:02] ~Tim: Yes [16/12/2024, 20:32:11] Sam: And water pump with invoices? [16/12/2024, 20:39:48] Sam Cullen: Because if so I’ll come by at the end of the week to have a look, do you take p/x? [17/12/2024, 19:53:53] Sam: I take it by the fact I have had no response today is because you’ve realised it’s not a 2 minute job & have no intention of doing it? [18/12/2024, 08:01:13] ~Tim: I’m sorry I’ve sold the car to a previous enquiry [18/12/2024, 08:01:28] ~Tim: Thanks for the rude message though 👍 [18/12/2024, 10:26:42] Sam: That’s interesting that [18/12/2024, 10:26:53] Sam: Shows how terrible the aftercare would of been [18/12/2024, 10:27:01] ~Tim: I’m lost for words. [18/12/2024, 10:27:21] ~Tim: I’m super glad I haven’t sold a car to someone as rude as you…. [18/12/2024, 10:27:30] Sam: Very professional for you to reply and tell me it’s sold 😂 [18/12/2024, 10:27:58] ~Tim: Would you rather I sent a letter and say it’s sold? [18/12/2024, 10:28:48] Sam: It’s polite to let potential customers know if something they’ve enquired about is no longer for sale… you probably sold it to someone who doesn’t realise who needed the cambelt doing full well knowing it’s an expensive job. Cowboys.

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