Mel S

Owed just over £3,000. Please help.

I live in Devon and I thought I would take risk buying a car on line, what a mistake that was. The car arrived with no v5, no service conducted, no receipt and no service history. After two days of driving steam was coming out if the bonnet. I took it to my local garage they were horrified that a wheel bolt was missing on each wheel which is unsafe, the brakes were close to the legal limit and there was a potential head gasket issue. Richard said I would get a refund once I returned the car which I did on the 26 November. They have completely ignored my calls texts so I did write to them with a letter before claim but in the 13 December it states the business is closed and I can totally understand why. The cars were rubbish and unsafe and customer service was awful. They have done a runner with just over £3,000 of my money. If any one knows where they are please let me know as they are total crooks stealing people's money. I am so stressed and upset.