Stuart G

Angry buyer

I went to Norman Motors because they seemed to be a good, long established dealer with a good selection of nearly new cars. I purchased a 2 year old car which cost me over £15000. All seemed well until inspecting the car closely at home about a week later, I found that the whole of the drivers side had been resprayed. This was confirmed by the local main dealer. This was not mentioned when I viewed the car and I did not notice it at the time. If I had I would have walked away. They refused to give me a refund and ignored my letter of complaint. Also the rear tyres should be runflats as there is no spare. They were not. Lastly a month after purchase I find the front tyres need replacing. I would never buy another car from them.