Jamie

Avoid avoid avoid

AVOID AVOID AVOID AVOID AVOID Would you like to be sold an unroadworthy vehicle ? Would you like that vehicle to have no mot ? Would you like to continuously phone up and chase for an update to be told youl be called back and you wont ? In which case Bayer car sales is the right place for you !! I paid my deposit and was told i could collect my truck within a couple of weeks as they had to mot it and get it ready I made Many phone calls for an update of when this date would be only to be told il be called back and wasnt . My second to last call i was told it was at the garage having the mot and work done. Then i was called back by the sales guy who initially delt with me and i was told it had various bits done but the mot wasnt done as they couldnt find anyone to do it til mid december so bring my trade plates and i can sort it A quick google search i found a company 1.5 miles away who could mot it within a days notice . I ask can they fetch it over for the mot i have pre booked one ? “ We would need finance pay out prior the vehicle leaving site - we don’t have the man power to drop cars off unfortunately” Ive now been outsourcing vehicle collections for a month so sod it il take it for the mot myself Its collection day - of which ive had to close my workshop for the day and travel down an hour and 40 minutes, im greeted by the truck which on the face of things is reasonable condition but not £16ks worth , i take the key and have a look around - First thing i notice the engine management light is on and its slow Rev up , oh dear its in limp mode. I speak to the seller who says “oh it wasnt on before” yeh right . One of the guys plugs the diagnostic computer in which reveals Nox sensor bank 1 sensor 1 and 2 has faults ( dpf/ad blue related - nissan only sensors and cost a fortune ) Im told its probably a wire fault due to not being used and they can reset it . Sorry no clearing fault codes does not repair cars!!! Not only do i have the mot booked for an hours time of which it will fail due to the management light on being a 2017 vehicle . I have say a 2 hour drive home which as soon as the vehicle completes a drive cycle the management light will come back on and place the vehicle in limp mode . They try me with well we can send you the parts to repair it ? Absolutely not !! Would you buy a broken vehicle with no mot for £16000 ? I tell them unfortunately i wont be buying the vehicle i need something reliable and fault free i cant afford to be letting my customers down. A call to motonovo finance to check the application had gone no further also reveals one of my suspicions - they will not pay out on a vehicle which is unroadworthy nor has no mot , so thats absolutely outrageous i was being offered a vehicle that “ must be paid out on before releasing from the premises” God forbid i had taken it for an mot and it failed - imagine the after sales treatment if the pre sale was possibly the biggest joke ive ever experienced . Ive been nothing but pleasant and patient with these guys and the illusive mr Bayer who still has not returned my deposit Motonovo customer services made aware Trading standards and the financial ombudsman to inform next , DO NOT BUY A VEHICLE FROM BAYER CAR SALES I highly regret not checking the reviews before giving these guys the benefit of the doubt it would of saved me alot of time and money I will leave my honest review up AS MY DEPOSIT HAS NOT BEEN RETURNED