AB

DO NOT BUY FROM NT TRADERS

I visited this company in October in and collected on 18th October, they rushed me out the garage, said paperwork was all in car, Said AA cover will be sent to me, I phoned them for 3wks and never sent, sent emails and phoned several times hung up on me, 3 days later I had 2 penalty charges on the Skoda I part exchanged 2 penalty tickets in 1 day They refused to pay and ignored me for 3wks, took them 2wks to reply to my email with penalty charge evidence Saturday last week I was in a fast lane with my son in car, stuck at a traffic lights police had to help move car out of trouble I had to call my own break down company as this company still didn't send AA details When my break down recovery arrived they said that the car is a stop start car and incorrect battery was in car, and the alternator had broken, I called NT traders and they hung up on me replied on the Monday they all of a sudden gave sent AA details I activated the AA called them as advised by NT Traders to say my car isn't working as I'm not stuck on the road they don't cover home start on the covet. I called NT traders they said leave another day and try again I refused as this wasn't AA policy. NT traders are complete liars and ignored me for 2 days, they see a review from someone else and said I could have a refund then they changed their minds, said they would pay for repairs, when they said they would pick the car up they never arrived just laughed at me down phone, for a whole week they have messed me about, today they said they would call me at 13:00 never call to about 18:30, laughed at me again when I said want a refund, said they would but need the car first and would take 14 days to get money back minus mileage I have done, plus admin fee, so i refused this, so now stuck with paying repairs myself as I certainly don't trust them to fix, especially with a supposed MOT and AA check on car done by them lol, DO NOT BUY A CAR FROM THESE PEOPLE they are complete liers with the worst customer service ever, we are going to our credit card for a charge back Also want to add the car was full of drink bottles and lids when opened Arm rest