Jac I

Great Service, very helpful

Last Saturday I drove from Durham to Denholme to view a Campervan that they had advertised on Auto Trader. Nick had prepared the van and made sure it was ready for me to view. He'd even put the heating on! After an initial review of the van, Nick left me on my own to check into every nook and cranny without any pressure. He then joined me and we did a comprehensive review of the van and all of it's functionality. We then went out for a test drive and Nick allowed me to extend this to make sure that I'd got the chance to get a good feel for the van. All of this was accompanied by mugs of coffee and very friendly chat. Once in the office Nick explained the extensive support and package that would come with this van and the after sales support that would be available, despite me living over 100 miles away. He also offered a very competitive price. Nick responded very promptly to follow up emails questions and went out of his way to be helpful. This van did not have a microwave and I'd hoped that I'd be able to retro-fit one but the design of the van precluded this and after a lot of thought I had to make the decision not to go ahead with the purchase. However, I am writing this review as Nick was exceptional and I believe that this should not go unnoticed. If you're considering buying a van/motorhome from Denholme go ahead and meet with Nick. You will be impressed and you will more than likely buy the vehicle and know that you've got a great deal with super after sales service.