James M

Untrustworthy car sales

company9 drive9 +6 Sort by Most relevant Newest Highest Lowest james mcnabb 3 reviews·13 photos I purchased a skoda kodiaq 2018 from these lot, but unfortunately it was over the phone purchase due to distance. It had a glorious history and up keep and the photos of the vehicle showed it was a good car. The sales person Gavin Fraser …More Photo 1 in review by james mcnabb Photo 2 in review by james mcnabb Photo 3 in review by james mcnabb Photo 4 in review by james mcnabb+10 Michael J Boyle Local Guide·51 reviews·59 photos a month ago I went to pick a car it was a very friendly sales man I spoke with wasn't pushed or trying to talk me into anything let me take my time and done a deal Photo 1 in review by Michael J Boyle Photo 2 in review by Michael J Boyle Photo 3 in review by Michael J Boyle Photo 4 in review by Michael J Boyle Karen Ewing 1 review a month ago Cannot express how great Ian Grieve are! Brilliant, stress free experience buying my second Suzuki Swift from them. Special shout out must go to Robert.....as always he went above and beyond any expectations!! Great team! Stevie Lahmert 1 review a month ago Had to pay £309 for a service which was supposed to be free. Service staff not helpful. Only interested in getting paid. Received the car back late afternoon. Now when I’m leaving for work I have low pressure in one of the tyres. Discovered a nail. Perfect 😕 1 james mcnabb 3 reviews·13 photos a minute ago New I purchased a skoda kodiaq 2018 from these lot, but unfortunately it was over the phone purchase due to distance. It had a glorious history and up keep and the photos of the vehicle showed it was a good car. The sales person Gavin Fraser made out the car was in excellent condition, even went around it himself. The car was delivered to me free of charge, but I decided to meet the driver 1/2 way. The car arrived dirty and wet, but it had been on the road and wet conditions. Due to this, the car wasn't body work inspected or should I say hidden. Next day I washed the car and the history showed up. Overspray,misalignment of driver side doors and bumper out of line. I contacted Gavin and he knew nothing about it, nearly 20 years working there and his professional eye never seen it. That's when the hassle started, I could return the vehicle with the mileage procedure deducted at £1.50 per mile ( including the delivery miles) so looking at over 300 miles. Get a vehicle report at my cost and no mention of if they would sort it. Distance selling has its flaws when companies like this just throw the paperwork at you to say you will lose money either way of my purchase. AVOID THIS COMPANY THEY ARE NOT WORTHY OF CAR SELLING WORLD. GAVIN FRASER is a not a honest man. Argument is on going. Please becareful what you purchase as the other person (GAVIN FRASER) is not your friend and he only thinks about himself and not YOU or the company he works for. IAN GRIEVE AT FALKIRK. Please comment, I know there is good stories, but also post the bad. The photos show the overspray and misalignment of areas. This car was supposed to be in excellent condition. Especially for the price I paid. Crooks.