Mark H

Awful company

Extremely disappointed with the Audi I bought from on the 22nd of August this year. A week after buying the vehicle a warning light came on indicating the car needed a service. This was a surprise as I was assured the vehicle had a new MOT and had recently been serviced. I took the car to Audi in Hereford so they could plug it into their diagnostics, thinking that maybe something just needed resetting. But no, the car needed servicing and they found over £1700 of faults, some of which would have resulted in an MOT failure. These were not disclosed, neither was the fact that the car had been modified, so when Audi tried to perform an update the ECU failed. I have had to replace this to get the car going again, so yesterday I had to pay £2500. The car sold to me was not fit for purpose. On top of this, with the new ECU, another warning light has come on in relation to the Adblue system. The mechanic at Audi thinks that the remap on the car was intended to hide this problem which is also going to be very expensive to rectify, with the remap being the cheaper option, meaning such faults are no longer picked up by diagnostics. So in 500 miles the car will totally stop working, and after paying out over £12,000 I will be left without a vehicle, and be facing another costly repair bill. I bought this car in good faith and placed trust the seller to supply a car that was road worthy and would give hassle free motoring for a lot longer than a week.