Graham S

Excellent Customer Service

Tayler, in the parts department puts the customer at the heart of everything he does. Very polite, knowledgeable and supportive in any dealings I have had with him and BMW. For example today, he sourced new parts for my partners mini and confirmed that they would be with me first thing tomorrow morning. Although there are unlikely to be any issues he assured me that he would liaise me throughout the process if need be. He is a credit to himself, and first class ambassador for Eastern BMW, with an excellent manner and exemplary people skills