Steve

AVOID AVOID AVOID

I would actively avoid using this company. I recently paid a £250 deposit on a car, my circumstances changed which left me having to cancel the purchase literally 12 hours later. I checked the paperwork that I was given and it clearly states that "the deposit less expenses incurred is refundable, in case of cancellation of this order" I have attempted to chase this four times via emails and phone calls. I eventually received an email stating that because I viewed and test drove the vehicle, my deposit was not being returned, this seems to be a brilliant way ripping people off. Customer service from this company has been shocking to say the least, with no communication at all once I cancelled the order. In hindsight, I am thoroughly pleased I walked away as I would have little confidence in getting any vehicle problems resolved with a warranty as it probably isn't worth the paper it is written on.