Daynah R

Stolen phone

FRF accident and repair body shop Beaufort Road Swansea, are theifs!! The car was hit last Thursday/Friday they gave me a Car for the weekend! And STOLE MY IPhone 14pro! And we know it’s been stolen because they took the child’s bank card out of the back of it and hid it in the car! FRF are denying it and refusing to sort it out! Rude customer service from the ladies in reception, they keep saying management are ‘busy’ and that they rang the insurance company and they were told to leave it and ‘move on’! I didn’t know the phone was in the car until the Saturday! And now it’s off, so we can’t use find my iPhone on it! It’s locked so useless to whoever has it! STAY AWAY FROM THEM IF YOU HAVE AN ACCIDENT! 😞