Anonymous

AVOID - Feel totally conned.

We bought a Fiesta in March from this garage. It was described as having some black exhaust smoke, but the garage had given it an MOT pass. The owner said that it was a good price to reflect the fact that maybe a few hundred pounds would need to be spent fixing the issue, which we were happy with. NOTE, the garage themselves had chosen not to fix it, but came up with a story that they just shift cars quickly and don't have time to spend on this kind of issue, which seemed reasonable. He persuaded us to buy a warrantee from Autoguard. We had the turbo's changed shortly afterwards at our own expense as it seemed unethical to claim for this from Autoguard. This significantly reduced the black smoke but it was still there. Our local garage told us that someone had already changed the turbo's with non-standard parts, so they fitted genuine Ford parts. We have recently had an MOT and it has failed the emission test, despite there being much less smoke than when we bought it and when Drive Right/Rite had passed it the previous year. Our garage said that it is uneconomic to repair. There is possibly an issue with the injectors, but even if they were to replace them, they cannot be certain that this is the fault. We feel thoroughly conned. AVOID.