Anonymous

Joe (Joseph) saved the day!

I bought a Toyota CHR from a different dealer and regretted it. Not the car's fault, just too big for me. Joe was absolutely wonderful - and knew exactly what I meant and what I wanted/needed. He spent ages with me and let me test drive a Yaris with no obligation or pressure to buy - just to see if I actually liked the model. I did actually buy one from him as I trusted him and loved the car!!! Still do (a month later). Just one thing I would say about the dealership is - although another very nice chap did ask me if I drive much and, if not, I should maybe take the car out once a week to keep the battery charged, I thought he meant the hybrid one (which I was keeping an eye on). The problem is that the Yaris has a very small 12v battery so I let it go flat without realising. These cars should be sold with a built in solar charger in my view! I have one plugged in permanently now, still adore the car. The "My Toyota" app didn't like my phone (think it may have been privacy settings on my phone) and again Joe spent ages with me looking at that too. He's a gem and have recommended him and Jemca to anyone who cares to listen! No idea what their after sales is like as fortunately not needed to use them yet. Oh and the car itself looked like brand new when I collected it (2022 model), Joe made me feel so valued and I couldn't have been happier if I'd been collecting a brand new car :-)