Respond to
a review

Kimberleigh W

DEATHTRAP!!

DO NOT BUY A CAR FROM HERE.. upon purchased in the car, everything seemed to be okay.. When I got home that’s when the problem started I checked it over as was told that there was a full ballot done on it and found dead bugs mould.. And then checked my MOT considering I was told that had a full 12 months MOT on it and only had three months left they didn’t MOT it when they said they did.. Automatically rang and said about it and they apologised and said it was meant to go in for one yesterday but it didn’t But they didn’t think to tell me they did book it in for an MOT.. It took months for them to agree to Full valet, I had David as salesman, And he seemed alright at first, but then when he told me not to email him just to ring him over the phone so that I had no paper trace Alarm Bells started ringing, After just having the car for three months, I was casually driving along the motorway in the third lane and my car just went bang and I started losing power while I had my kids in the car. I panicked honestly thinking that I was going to cause a massive crash on the m5 Lucky enough, I managed to get to the side but when I called Vauxhall old shop to let them know that that’s happened, they Had informed me, I warranties went out and pretty much they don’t care!! I have taken this further and I’ve made a formal complaint as I did email the main manager at Aldershot and he just ignored my email!! All I asked from them to pay back the part for the car that I had to replace But they won’t even do that!! So I promise you, there’s better garages out there that are selling cars do not go with these guys!!

Dealer   Reviewer