Bradley C

Service Team - Unbelievably Good

I arrived at Audi Vindis Northampton on 30/09/2024 and was told they had 50 cars being serviced this day, despite this the customer service I received from Lewis, one of the Audi apprentices was beyond great, due to the issue on my car being minor he tried his best to bump me up the queue, this wasn’t possible but, he invited me to the VIP lounge where I had access to unlimited hot drinks, coke and many other refreshments. Because it was highly likely I was going to be waiting until 17:30, Lewis spoke to his supervisors and he went and brought me lunch, he regularly checked up on me throughout my time here and anything I requested was sorted such as WiFi access, in all the years I have owned different vehicles this is by far the best service I have ever received and I don’t think it can be beaten! Lewis, you are an absolute asset to Audi Northampton.