Daniel

Car lasted 1 day

We spent nearly 4 1/2 hours at Wimbledon store on Thursday We found a Kia, which looked amazing, and spent a lot of time being pressured into taking a warranty It was explained that they have an amazing warranty policy, but we wouldn’t actually need to use the 90 day warranty that comes free, because all of their cars are of such high spec Collected the car on Friday Was making some minor noises on Idle at the lights, but nothing major Got onto the motorway towards Home, and the engine management light came on and the vehicle was shuttering any time the gears were being changed (automatic) Managed to get a car home, report the fault via the app Have been trying to contact Big motoring world vis the phone number, Currently been on hold for 45 minutes Hung up and called the sales number which answered within 60 seconds, who basically said that’s how it is with most companies when it comes to sales / aftercare (thanks Charlie) We decided to go to a big company for Peace of mind, but at this stage, I really wouldn’t recommend this company The car that we bought exchange with them, which Had over 140,000 miles on the clock, which is still sat at their office is more reliable at this stage