Tariq Z
Leagal Actionr
After 15 days, finally gave me an appointment. sent me to the after-sales snodland centre where I waited around 3 to 4 hrs. I spoke with mechanic and another team member. Both were convinced about the faults, but they couldn’t do anything other than give me an appointment to have the vehicle repaired at their center. They did not address the misrepresentation on their website or the fact that the vehicle had been involved in an accident. They are not accepting my rejection and have not provided any reasons for refusing it. Instead, they are focusing on claiming that these are merely cosmetic issues and not serious enough to warrant rejection of the vehicle. I showed them the body paintwork, cracks in the rear light, and damage to the bodywork, but they insisted that their head office does not consider these valid reasons for rejection. Why are they refusing to acknowledge that you concealed information from me at the time of sale and misled me about the battery mileage in their advertisement? They are trying to spin different stories, suggesting that the sales representative may have simply shared the information available in their system. But who is responsible for providing that information in the first place? I am not blaming the sales representative alone; this is a failure on your part, and you are refusing to accept responsibility for it. You just letting me to suffer at the end. If I was expecting a 284-mile battery range but am only getting around 250 miles, why would I pay faulty and low range battery mileage car of £19k for that? Similar range and the same model of Tesla cars are being sold for £15k to £16k on your website. You are not addressing all my concerns and are only focusing on a few points, which makes it clear they you just playing games. Uou don't care and have ultimately left me to deal with this on my own. I now have no choice but to take this to court, and I will prove that they misrepresented the vehicle to me as a customer and I have right under