George

Don’t Purchase Here!!!

I strongly encourage you to conduct thorough research on this dealership prior to making a purchase. Their customer service does not meet acceptable standards, and unfortunately, you may find that your vehicle spends more time in their service department than in your driveway. The dealership does not appear to embody the family-run values they promote, instead prioritising profit over customer satisfaction. In my experience, the General Manager, Gary, and the Managing Director, Guy, have demonstrated a lack of professionalism. A gesture such as providing a replacement tyre and a service which is at no cost to themselves is inadequate in light of the nine return visits, numerous emails and phone calls, loss of personal income, and a total of five weeks during which the vehicle was in their service garage within the six weeks of ownership. While they may be courteous during the purchasing process, communication and support seem to diminish significantly once the transaction is complete. I would personally choose not to return to this establishment and would not recommend it to others based on my experience.