Mr J

Not happy customer

Not happy with the service I have received from NM Cars. Recently the clutch has completely gone and I have only had the vehicle for a few months. The dealer wont do anything about it under warranty as its classed as wear and tear so its gonna cost me about £1000 to fix. Also when I took it to Volkswagen about the clutch they did a diagnostics test on it an there are a number of other issues, the guy said I should reject the vehicle. I have spoken to NM and they have offered to look at it but I have to take it back to Bristol which is a 2 hour drive and they wont do it any cheaper. Overall I am disappointed and would not recommend this dealership.