Wioletta

Golf

In February I bought a VW Golf, for me it was a lot of money. I thought I was buying a car from a professional dealer. I am a new driver so I decided to buy a car from a good source, but that did not happen. At first everyone was nice, everything was perfect, a short test drive did not show any flaws. After a short thought I decided to buy my Golf, which was my dream. The first disappointment after driving 30 miles, a message appeared on the screen that the tire pressure was incorrect (a damaged valve), on the way my feet froze - it turned out that the heating did not work, and to this day I have been bearing the costs of flushing the cooling system (of course, the seller covered the costs of replacing the Matrix, for which I am grateful) then a month after the purchase I discovered a lake in my trunk with the spare wheel, it was a shock.. (the windows were steaming up despite the good weather and I started looking for the cause, the passenger seats were wet from the bottom, if I had not checked I would have probably had mushroom farms) I was completely devastated, disappointed and desperate, especially since I was a new driver and I could not enjoy my dream... I do not know who works there, it seems to me that the mechanics have no knowledge about cars, I have an assumption that their test only consists of making the car drive (3 months after the purchase the pump supporting the heating was repaired under warranty, the photo showed that it was rusty and cracked, how is it possible that the mechanics at this dealer doesn't see such basic mistakes?) These are just the basic things I mentioned, they answer the phone immediately but only if you intend to buy a car, later after the purchase it borders on a miracle that someone will answer your phone, it is difficult to get communication. I will never buy from any car dealer again. If you want to buy a car here I advise against it and do not recommend it!!! And if you do buy, take a decent mechanic with experience with you. I learned a lesson that my Dream ended in a nightmare and stress. Speaking of guarantees, you have to look for a garage yourself, recommended garages do not want to repair cars under warranty