Ryan

KNOWINGLY SOLD ME A FAULTY CAR

BMW 4 series Gran Coupe - LC20MDE FIRST - On a pre-booked appointment, it took 4 painful hours to purchase the car. SECOND - When I drove the car away the engine management light was on. Took it back before I left the yard & they just turned the light off & said it was fine...if there was a problem I could just claim on my guarantee policy which I purchased from them! They obviously just wanted rid of the car & it was then someone else's fault! THIRD - Next day asked for a refund as engine management light came back on. They made it extremely difficult; wouldn't speak to me & wanted email only, saying response time could take up to a week to acknowledge my return request. Meanwhile, I paid for a private diagnostic test & found out there was multiple problems with the vehicle for the past 10,000 miles! FOURTH - I did eventually get a refund but it cost me tens of hours of hassle THEY TURNED THE ENGINE MANAGEMENT LIGHT OFF & KNOWINGLY SOLD ME A FAULTY CAR !!! BEWARE !!!