Anonymous

unable to purchase a new car

This must be the worst dealership in the country . Having 2 x Vogue RR already and wanting to replace one for a new one. Over a period of 1 week not once has there been face to face communication with the sales man who was attempt to sell us a car . Trying to part with 130K of money is impossible within this branch . Joe is impossible to see. even having gone to the dealership in person to see him x2 . Instead emailing from his office whilst Im sitting in the dealership . No front desk staff to welcome you and waiting 20 minutes before anyone acknowledging me . Having scrolled through the internet myself and found a suitable brand new RR to purchase ,Norwich branch still are unable to assist . What does it actually take to purchase a car from this completely incompetent dealership ? . It is totally shambolic. Via e mail not face to face communication whilst sitting in the Norwich dealership I was informed the car I wanted to purchase had sold , however on the main website the car is available and having phone the dealership direct myself to check I was informed it was still available .Joe continually is incapable of selling a car. Clearly the establishment has never improved since I last had dealings with them .