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Nigel

non existent customer service

This garage had my brand new MG HS hybrid for two months as there was no heating or AC. I only got updates if i phoned them or dropped in. No courtesy car and no-one told me i could have a hire car from MG assist. Eventually got the car back in June , it was covered in bird droppings, had a dent on the bonnet and was missing two dust caps. In August had to call out the AA as the electric motor had failed. AA man found no coolant in the tank for the electric motor and high voltage cables hanging loose below the engine. Vehicle now at MG Ashford to see if they are any better. Unfortunately i cannot give 0 stars !!

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