AA

Rubbish!

Audi Bedford carried out a diagnostic check on my car. They had the car all day, Firstly they said it was one fault then they called later in the day to say it may be another fault. When I picked the vehicle up the following day they also said that they were unable to fix the fault as they did not have the equipment/knowledge/technical expertise! (I was under the impression that if I take my Audi to an Audi dealer they could fix it), how wrong I was! I took the vehicle to an indepedant garage who diagnosed the fault within 1 hour and they did not need to plug in any diagnostic tool as the fault was obvious. The technicians at Audi are too reliant on the diagnostic tool! I complained but the Manager was adamant that they will not refund the diagnostic charge! The car was fixed by the independant garage for a quarter of the price Audi charged. The service department are a complete waste of time. I would advise anybody with and Audi to take their vehicle to an independant garage where the car can be fixed properley! If their was minus stars. I would give them a minus!!