Barney

EXTREMELY poor after sales service

Naz was and is a very charming salesman. But the car i bought in February '24 for over 5.5k, I've had to spend more than 2k on (by Aug '24) including replacing the disc breaks, pads, a new tyre, drive shafts x 2 and the timing belt. The latter i was reassured had been replaced but he misled me; I was able to prove this. I accept that used cars are not faultless and i was prepared to absorb the majority of repair costs. I proposed that he reimbursed me for just 50% of the costs to replace the timing belt; a generous offer given total cost to date. But he made little effort to quickly or proactively resolve and in the end ignored my demands. There are plenty of used dealers around. However tempted you are by the car on offer by LIMA, you are taking a risk that the service history you are being provided is incomplete, misleading, inaccurate or all of the above, so i plead with you to go to another car dealership.