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Anouska D

Invalid warranty, Faulty Car

I have brought a BMW from Lookers Crew less than a year ago with a warranty, I took the car for a service and was told it has leaking shock absorbers. I booked it into Sytner Chigwell to be repaired, they refuse that is covered under the warranty because it is only a slight leak, I find this total unacceptable, the reason I brought from the main dealership with the warranty is to have peace of mind. I am now left with a faulty car that I am going to have to pay to fix. They have issued me with the repair cost that state Slight oil leak from shock absorber, surely this is a fault and should be covered?

Dealer   Reviewer