Sarah M

Let my story be a lesson

I purchased a vauxhall grandland x last September via an online purchase. Within days I noticed the breaks screeching. I needed new discs. Pads had been changed for my purchase but not the discs. I should have then and there returned the car but no I battled very very hard to get wirral cars to pay towards new ones. Obviously when the pads were changed they knew how dire the discs were and you really shouldn't be expected to spend 12k on a car with dangerous discs. Then..over the next days i really noticed when sitting idle the engine was erratic. I should have flaged it up, but just thought it was how the turbo car was meant to be as the needle wasn't bouncing but engine rough. After 7 months of owning it it ran dry of oil as it had been burning it. Although only a 6 year old 40k mile car it needed a new engine. Not due to the oil running down, fortunately I caught it in time. But due to it being one of the vauxhall grandland x with a faulty engine. Now I do think that wirral car garage would have picked up on this fault when driving it around. After all it's their line of work. Wirral would not entertain helping in any way as I had had the car 7 months. I had to part ex losing 5k as I commute to work and needed a usable car ASAP. My message to anyone reading this is go pcp! Get a car with a full no quibble 5 year warranty and don't waste money buying second hand duds that you've no leg to stand on when it's been sold faulty to you. Go with a company who truly prides themselves on checking the cars before selling them. The extended warranty I got with wirral would not have paid out anywhere near the cost of a new engine and labour fitting it. I had no choice to but to get rid of it. I don't recommend wirral cars, and yes Cal,1000 five star viewers may well recommend you. (Mostly unverified and could well be written by wirral themselves).I lost 5k in 7 months! If this saves one person being at the loss, worry and stress I felt then it was worth me sharing my experience.