Anon

Terrible and fraudulent.

Put my car in for an MOT, they said the washer pump was broken - it worked when it was dropped off - but they insisted it was broken so I agreed to get it replaced. When I got the car back, the washers didn't work, front or back. When I put it back in to get replaced, the mechanic told me they "didn't have time to check these things". "These things" part of the MOT that you just tested and signed off? So it failed the MOT on a working washer pump and passed with a brand new (but faulty) one. Obviously hadn't been re-tested. They also carried out a full service off their own back and insisted I pay for it, despite me never having asked for or authorised the work. I put the car into a different garage for a health check because I was so unhappy with the service here, and was informed that some of the advisories from the MOT were completely incorrect, and no work was required on these parts.