Cat
I was silly I know and didn't read any reviews about broxburn motorzone before buying from them. That was a mistake. The car I got is kind of one I have been looking for so I didn't think much of reading reviews as the company seemed reputable enough. I was very wrong. It took almost 2 weeks for me to get my car from them after I purchased it. And the one thing I asked them to look at was the passenger side electronic window. Less than a week after I had actually received my car with me calling and chasing them about it and always getting the "we will call you back", which never came, the window fell into the door. Thankfully I wasn't going any great speed at the time. I called them right away and after much debate with the younger sounding woman I was put through to the mechanic. He really couldn't have given the slightest care. He was very busy couldn't fit my car in til a full week later. Just told me to tape it shut. I didn't feel sare ferrying my elderly gran about in a car with a defective window so tookeep it to a local garage who fixed the problem. I want nothing more to do with this company. The staff are rude and unhelpful. They clearly do not know what good customer service is or even care in the slightest about a happy customer. I will tell everyone to avoid them like the plague.