Sophie R

DONT EVER USE CAR GIANT

Review of Cargiant - Officially The Worlds Largest Car Dealership | cargiant.co.uk Sophie 8 reviews GB 21 Jul 2024 Worse company ever Worse company ever. Bought my 2nd car from this company on the 25th June, failed to tell me it was an ex rental car until on the day I collected the car which I let ride over my head. The gear box is on its way out and clunking in 3rd and 4th gear, been told to go halfords has they have an account with them and quoted car giant 3grand for the clutch gearbox and fly wheel to then be called by car giant and told they will not be paying that price and to bring it down to them. I have paper trial of all the email conversations I've had with them to state they would cover all the cost yet now retratcting what they have said and expect a single mum with 6 kids to travel 2.5 hours to give the car to them to sort which I'm not too sure I'm wanting to do has they could easily put across they have changed it but not sort of thing. A risk I'm not willing to take. I have an holiday on the 5th August and they do not care if I miss it... I've since contacted my finance company and made a massive complaint. CON ARTIST! IVE BEEN CALM FOR TOO LONG. Since been in the work shop since Thursday 25th July and still to this day the car hasn't even been looked at. I don't see if they have only got 1 mechanic and several cars being looked at I'm not sure why they didn't just let my garage put the new gear box in. Ofcourse they wouldn't pay there EXCESSIVE labour fees that were being quoted. DONT SEE ME GETTING THIS CAR BK FULLY REPAIRED EITHER!!! They will pressure u to leave a review the minute you leave there site. I state I have 6 kids 3 that are registered disabled I've also got a heart condition and struggle walking without getting out of breath. They just don't care... my finance company are now on to them!!!