Frank H

Appalling After Sales

I wish I had read these reviews before deciding to by a Used VW from Marshalls Reading. They're just interested in the sale and and the after sales is non-existent. Despite purchasing the car in Dec 23 and contacting them numerous times, an issue still remains outstanding - 8 months later!!!!! In fact they don't even reply anymore over something relatively straightforward too. AND if you do buy from them, DO NOT purchase any extra plans e.g. service plans etc. You'll only be casing like me and be disappointed. No surprise to read that they're pretty much the worst car dealership in Reading!!