Ellie

Avoid this garage….

If I could give minus 5 stars I would, if you’re even thinking of purchasing a car from this joke of a company don’t waste your time even enquiring. Will promise you a 3 month warranty, not actually register the car with the warranty company and god forbid anything breaks…..the warranty company will ‘reject’ your claim. After Motor Hut making the CUSTOMER pay to get the broken car transported to a garage to be diagnosed, even though you’re told they have a workshop that can carry out repairs…🤯 you will be told your diagnostics are not good enough, they will offer to come to your house to diagnose using there tools and machinery, then repeatedly not turn up and give excuse after excuse as to why they cannot come. They will then back track themselves and say it’s an in house warranty and that the car is sold as seen, in the same sentence may I add…🤔 I’m now over £11,000 out of pocket thanks to this poor excuse of a garage who boast about there and I quote ‘ First class customer service’ and ‘offering advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need.’ HAHA. I certainly haven’t received any first class customer service, repeatedly being told I’m at fault and being fobbed off. Absolute shambles, save your time, effort and money and avoid this garage at all costs.