Samantha

Avoid at all costs!!

CARWORLD PETERBOROUGH: Avoid at all costs, would give zero stars if I could!! Absolutely SHOCKING customer service and a sham of a company to deal with. Made an appointment to view a car, turned up after travelling over 100 miles only to be told that the car had been sold 2 days ago. You would have thought decent customer service would be to call the customer up and explain the car they had an appointment to view had been sold and not to make a wasted journey to see something that wasn't available. When I explained this to them, I was told that I should have reserved the car with a £99 deposit... really, is it not common courtesy to let a customer know who has an appointment to view a car that its no longer available?! I feel like I may have had a lucky escape from buying a car from these cowboys reading some of the reviews on here!!