Neil H

Poor after sales service. Warranty

After sales service very very poor. The free 12 month warranty not fit for purpose Starter motor malfunctioning after 4 months hand brake button broke and flew off. Phoned Frosts they told me take the car to service department in Portslade. Left it for a day and a half. All they did was start the car up several times. And it started and that was that. They said because it was a intermittent fault they couldn't do anything. So I used my 12 month warranty. They wouldn't pay for a genuine Vauxhall starter motor, the garage had taken to were not prepared to fit a cheap starter motor for obvious reason. They would be responsible for any future problems . So the Warranty would pay £245 towards the supply and fitting of the Vauxhall starter motor. I had to pay £315 to make up the short fall