Richard E

Dishonest, Deplorable. Unprofessional.

Last week of June part exchanged our 21 plate MG for a 22 plate Peugeot 3008 GT because of persistent problems with the wiper reservoir hose uncoupling. As soon as all the paperwork was completed and cash handed over we were informed there was only 1 key. When questioned the ‘salesman’ intimidated that Peugeot only like to supply 1 key these days anyway as it reduces the cost. We asked for them to swap the front and rear dash cams from the MG onto the Peugeot at a cost of £96. After picking the new car up and driving away the cameras weren’t operating and the very next morning the front camera fell off. It took 3 visits for them to get the cameras operating only to be told they hadn’t fitted them properly as they didn’t have the proper adhesive pads and the day they fitted them they were too busy. We ended up using a local locksmith supplying us with a spare key and fob to the cost of £170. In a conversation with the sales manager, who has extremely poor customer communication skills as he’s obviously passive aggressive to be basically told we’ve sold you the car now get lost. Also, the Peugeot was supposed to have had a 19 point check yet I had to fill the coolant, brake and oil reservoirs myself. My advice is find a dealership who treat customers with dignity and respect.