Ayoup

Disappointing experience

**Disappointing Experience with Marshall Hyundai - Gloucester** I recently purchased a Hyundai Ioniq from Marshall Hyundai in Gloucester, and unfortunately, my experience has been nothing short of disappointing. Within just a week, the car started exhibiting serious issues. First, I noticed a disturbing noise coming from the rear end of the car when driving at around 50 miles per hour. I contacted the dealership and booked an appointment to have it checked. However, when I brought the car in, the mechanic drove it for half a mile at speeds under 20 miles per hour and declared that there was nothing wrong. This cursory examination was clearly insufficient to diagnose the problem. Secondly, I discovered that the boot lid had been repainted, indicating that the car might have been damaged or involved in an accident before I purchased it. This was never disclosed to me at the time of sale, raising serious concerns about the dealership's transparency and honesty. To make matters worse, after booking another appointment and driving the car for about 20 miles, I stopped for fuel only to find that the car was completely dead afterward. I had to call the AA to get my car towed back home. Overall, my experience with Marshall Hyundai - Gloucester has been extremely frustrating and unsatisfactory. The lack of proper diagnosis, potential undisclosed damage, and the subsequent breakdown of the car have left me deeply disappointed. I would not recommend this dealership to anyone looking for a reliable and transparent car buying experience.