Anonymous

Appalling Service, Awful Communication

I deeply regret buying my car from Tamworth Audi. The service is poor, the communication is extremely weak and their morality around supporting you when there is a problem with the car is appalling. It is no surprise that this dealership is ranked in the bottom 30 of all dealerships in the UK!!! I just wish I had visited this website before I had walked across their showroom. I have had several issues since buying the car but to summarise, on far too many occasions the phone was never answered, emails went unread or the most frustrating aspect being "We will get back to you" and they never do. When my car developed a major fault it was blamed on my driving and now I am left with a significant bill. I will not be visiting or recommending Audi Tamworth to anyone.