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ABSOLUTE SCAM. AVOID AT ALL COST!

ABSOLUTE SCAM. AVOID AT ALL COST! I purchased a vehicle and paid in full, expecting to collect it from the showroom in Chiswick as promised. When I arrived, I discovered that one of their staff had negligently lost the car log book, a mistake they admitted happens frequently. This incompetence prevented the transfer from being completed. They wasted three days of my time and refused to give me an immediate refund, leaving me without a car. This place is an absolute scam. Avoid it at all costs!