Telmo L

Avoid - after sales is rubbish

AVOID - after sales service is rubbish Bough a car on 08/06 Saturday, straight after left car giant the car already showing problems. The car making some weird noises, pulling to the right, start/stop function not working, vibrates over 40 mph and over heat. Phone them on Monday 10/06 they said to take the car to kiwik fit which I did, but they were unable to fix, so phone car giant after sales back and they book me in for 25/06 more than 2 weeks later to confirm the car fault. They said will be confirm next day 26/06, so I came to car giant on 26/06 and after 3 hours waiting they said that the car fault will be check next day….they have the car for more thank 24 hours and didn’t touch the car yet. So I lost 2 days of work plus travel 2 days from Gatwick for nothing, wast of time…..so I suggest looking somewhere else. The time I was waiting at car giant, saw so many peoples complaining about the car they have bought from car giant. Best option avoid car giant and look somewhere else.