Rob T

Poor experience

I tried to contact Hendy regarding a Cupra Formentor and my experience was very poor. Firstly I could not get through on the phone line on auto trader or the one I found on the web when I did eventually get through a salesperson, said he would email pictures of a car to me as it was not on the website yet after three days I’m still waiting. He also said he will follow up with a phone call to me. I’m still waiting for this I live in London and was planning a trip to Brighton to see the car and hopefully purchase it I will not be going ahead. Hopefully they take feedback on board.