Rajni

Audi Accredited Service Advisor

I was served by very friendly advisor by the name of Nayan at Audi West London (Sytner)who booked in my car for service. My service was booked by the call centre mistakenly at a different Audi dealer.I realised this only when it was pointed out to us by service receptionist. I requested in waiting service to Nayan because of my medical condition and he obliged without hesitation. I was approached a number of times while waiting and given the service progress status I appreciated his approach in spite of busy schedule in service department. I can only tick all the boxes for excellent customer care and service.