Anonymous

Absolutely awful, nothing but issues

Absolutely terrible in every way possible. Bought a car a few months ago from them, took 5 hours on the day to go through everything, as they claimed they were “busy” with multiple staff sitting at tables chatting together. On the day of collection we realised the car had multiple issues they had not told us about, and we took it back to get it looked at. 2 MONTHS, and a whole heap of more mechanical issues later, the car has been sent to the manufcaturers garage as per CarStores approval. It has now been sat there for 3 weeks awaiting approval on work by CarStore. Customer service is non-existant, no calls back at all, and nothing being done to communicate with the garage, all of that has been done by myself communicating between the 2. AVOID.